Treasury Direct phone number

Monday, March 21st, 2005
Categorized as: Treasury Direct

What is the telephone number for Treasury Direct?

Tom’s response

Treasury Direct doesn’t publish its phone number, but you can email them and ask them to call you and they will.

If you have access to your account, the best way to contact them is to use the Contact Us link near the top-right corner of each TreasuryDirect screen.

If you don’t have an account yet or your problem is you can’t get into your account, click here to contact Treasury Direct by email.

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FDIC Insured Certificates of Deposit can pay 1 or 2% more than savings bonds when held for a similar length of time. See top CD Rates Below:


On July 1st, 2008 LoriAnn Creegan said:

I was given a bond when I graduated Highschool 6-1979. It was under the name Lori A. Leone. I have lost the bond. Anyway to find it or replace it so I can cash it out. Please advise.

On July 1st, 2008 Tom Adams said:

LoriAnn – the information you’re looking for is on the page about lost bonds.

Tom Adams

On August 28th, 2008 jessica said:

Hello I recently mailed out a request for lost bonds that were purchased, from birth to the age 25 my grandparents would purchase bonds for me instead of a material gift. My parents divorced. I do not know the serial number or denominations they all varied. I filled out a lost bond form sent it in got a response stating that there is not any unredeemed bonds. I did not cash them. I am sure my biological father did where do I go from here. Am I really out of luck. Thank you look forward to hearing from you

On August 29th, 2008 Tom Adams said:

Jessica – That letter means exactly what it says – that they didn’t find any unredeemed bonds.

It doesn’t mean they found your bonds, but that the bonds had been redeemed.

The difference is subtle, but the key point is they didn’t find any record of your bonds. It’s just as likely that the bonds are still there, unfound, as it is that your father cashed them.

Without the serial numbers, there’s no way to find out if the bonds have been cashed or not.

Tom Adams

On October 28th, 2009 Wayne A. Silkett said:

I returned from Germany last year and despite attempts, have not succeeded in having my mailing address changed as I have not received a bond in over a year. How do I get my address changed?

On October 28th, 2009 Tom Adams said:

Wayne – Although you don’t say so, I’m going to assume you’re enrolled in plan whereby money is taken out of your check each month for Savings Bonds.

If this is the case, you have to notify your employer’s payroll office to change the address to which the bonds are being sent. Contacting the Treasury won’t help you.

Tom Adams

On November 2nd, 2009 thomas callahan said:

I have 5 ” I ” bonds that have shown 0% interest for the last two months. It is my understanding that a fixed % rate is included in I bonds and is set at the time of purchase and continues thru the life of the bond. My total dollar # has not changed.

On November 3rd, 2009 Tom Adams said:

Thomas – I bonds earn a composite rate of the fixed rate and the inflation rate. When the inflation rate is negative, the two can add up to zero or less, though the composite rate can’t go below zero. For the record, the inflation rate for the period you’re asking about is -5.56%

Tom Adams

On January 4th, 2010 Steven Bardell said:

I have some Series I bonds from September, 2001. I notice that there was no return for the end of December. Posted January. Have these bonds quite returning interest?

On January 5th, 2010 Tom Adams said:

Steven – Because the inflation rate was negative between Sep 08 and Mar 09, all I bonds faced a six-month period of zero interest rates. For many issues that period is in the past, but for I bonds issued in September, like yours, the zero-rate period runs from Sep 09 to Feb 10.

Tom Adams

On March 26th, 2010 DEF said:

I received a letter from the Treasures office indicating that they did not locate any unredeemed bonds after requesting the bonds of my deceased mother. She put my name on the bonds as well. However, we never cashed them but due to her early onset of dementia she could not remember where she placed them. Unfortunately, I took most of them out of the safe deposit box and gave them to her before we knew she was ill. While she was stashing them away we just thought she enjoyed counting what she had saved. I just want to be sure that someone else didn’t get hold of them and cash them. Does “did not located unredeemed bonds” mean cashed?

On March 29th, 2010 Tom Adams said:

DEF – Unredeemed means uncashed. Unless there was someone else’s name on them, it’s unlikely they were cashed.

Tom Adams

On May 7th, 2010 nef brown said:

how do i locate my bond from
now desease father help me

On May 10th, 2010 Tom Adams said:

Nef – the information you’re looking for is here.

Tom Adams

On May 17th, 2010 Jackie said:

Sometime ago, I filled out a form on the site specifying I had lost savings bonds. After completing the form, it stated that someone would get back to me in 15 days. It has been well over a month and I still have not received an email from them. What else can I do? Should I just fill out the form and mail it in and hope that someone gets back to me?

On May 18th, 2010 Tom Adams said:

Jackie – To my knowledge, there is no online form at for claiming lost Savings Bonds.

There is a paper form, which you have to fill out, take to a bank to have your signature certified, and mail in. There’s more info about that here.

Tom Adams

[…] Treasury Direct phone number: US Savings Bonds – What is the telephone number for Treasury Direct? Tom’s response. Treasury Direct doesn’t publish its phone number, but you can email them and ask them to call …… […]

[…] Treasury Direct phone number: US Savings Bonds – What is the telephone number for Treasury Direct? Tom’s response. Treasury Direct doesn’t publish its phone number, but you can email them and ask them to call …… […]

Comments Closed

June 1, 2010

After six years, over 400 posts, 3,680 real comments, and over 90,000 spam comments (thank you, Akismet, for making managing a blog with comments possible), I am closing public comments on I will contine to update the main articles on this site, but not the comments.

Virtually every question about Savings Bonds has been asked and answered on this site multiple times. Use the search feature (see the box in the gray area near the top of this page) or the detailed menu on the lower part of the home page to find the information you're looking for. If you have a copy of Savings Bond Advisor, you can ask me a question here.

Tom Adams

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