Treasury Direct phone number
Monday, March 21st, 2005
Categorized as: Treasury Direct
What is the telephone number for Treasury Direct?
Tom’s response
Treasury Direct doesn’t publish its phone number, but you can email them and ask them to call you and they will.
If you have access to your account, the best way to contact them is to use the Contact Us link near the top-right corner of each TreasuryDirect screen.
If you don’t have an account yet or your problem is you can’t get into your account, click here to contact Treasury Direct by email.
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Virtually every question about Savings Bonds has been asked and answered on this site multiple times. Use the search feature (see the box in the gray area near the top of this page) or the detailed menu on the lower part of the home page to find the information you're looking for. If you have a copy of Savings Bond Advisor, you can ask me a question here.
Tom Adams
I was given a bond when I graduated Highschool 6-1979. It was under the name Lori A. Leone. I have lost the bond. Anyway to find it or replace it so I can cash it out. Please advise.
LoriAnn – the information you’re looking for is on the page about lost bonds.
Tom Adams
Hello I recently mailed out a request for lost bonds that were purchased, from birth to the age 25 my grandparents would purchase bonds for me instead of a material gift. My parents divorced. I do not know the serial number or denominations they all varied. I filled out a lost bond form sent it in got a response stating that there is not any unredeemed bonds. I did not cash them. I am sure my biological father did where do I go from here. Am I really out of luck. Thank you look forward to hearing from you
Jessica – That letter means exactly what it says – that they didn’t find any unredeemed bonds.
It doesn’t mean they found your bonds, but that the bonds had been redeemed.
The difference is subtle, but the key point is they didn’t find any record of your bonds. It’s just as likely that the bonds are still there, unfound, as it is that your father cashed them.
Without the serial numbers, there’s no way to find out if the bonds have been cashed or not.
Tom Adams
I returned from Germany last year and despite attempts, have not succeeded in having my mailing address changed as I have not received a bond in over a year. How do I get my address changed?
Wayne – Although you don’t say so, I’m going to assume you’re enrolled in plan whereby money is taken out of your check each month for Savings Bonds.
If this is the case, you have to notify your employer’s payroll office to change the address to which the bonds are being sent. Contacting the Treasury won’t help you.
Tom Adams
I have 5 ” I ” bonds that have shown 0% interest for the last two months. It is my understanding that a fixed % rate is included in I bonds and is set at the time of purchase and continues thru the life of the bond. My total dollar # has not changed.
Thomas – I bonds earn a composite rate of the fixed rate and the inflation rate. When the inflation rate is negative, the two can add up to zero or less, though the composite rate can’t go below zero. For the record, the inflation rate for the period you’re asking about is -5.56%
Tom Adams
I have some Series I bonds from September, 2001. I notice that there was no return for the end of December. Posted January. Have these bonds quite returning interest?
Steven – Because the inflation rate was negative between Sep 08 and Mar 09, all I bonds faced a six-month period of zero interest rates. For many issues that period is in the past, but for I bonds issued in September, like yours, the zero-rate period runs from Sep 09 to Feb 10.
Tom Adams
I received a letter from the Treasures office indicating that they did not locate any unredeemed bonds after requesting the bonds of my deceased mother. She put my name on the bonds as well. However, we never cashed them but due to her early onset of dementia she could not remember where she placed them. Unfortunately, I took most of them out of the safe deposit box and gave them to her before we knew she was ill. While she was stashing them away we just thought she enjoyed counting what she had saved. I just want to be sure that someone else didn’t get hold of them and cash them. Does “did not located unredeemed bonds” mean cashed?
DEF – Unredeemed means uncashed. Unless there was someone else’s name on them, it’s unlikely they were cashed.
Tom Adams
how do i locate my bond from
now desease father help me
Nef – the information you’re looking for is here.
Tom Adams
Sometime ago, I filled out a form on the treasurydirect.gov site specifying I had lost savings bonds. After completing the form, it stated that someone would get back to me in 15 days. It has been well over a month and I still have not received an email from them. What else can I do? Should I just fill out the form and mail it in and hope that someone gets back to me?
Jackie – To my knowledge, there is no online form at treasurydirect.gov for claiming lost Savings Bonds.
There is a paper form, which you have to fill out, take to a bank to have your signature certified, and mail in. There’s more info about that here.
Tom Adams