TreasuryDirect email notifications fixed

Monday, August 21st, 2006
Categorized as: Treasury Direct

A security problem involving notifications about changes to TreasuryDirect account information has been fixed. When you change your email address in a system like TreasuryDirect, a notification should be sent to both the old and new address. Before the fix, the notification was going only to the new address.

The problem was identified here in the article TreasuryDirect enhances security features. As a result of that article, TreasuryDirect’s software team identified a bug in the system that was preventing emails from going out to both addresses and the bug has been fixed.

Because the customer takes the risk of password fraud with online investments accounts such as TreasuryDirect, it’s important that we have the security tools we need to identify when our account passwords are used by someone else.

Having these notifications working, combined with the other security enhancements TreasuryDirect has made, brings TreasuryDirect up to the current standard of other online investment accounts, with one exception. TreasuryDirect is a paperless system. Those who want paper statements can’t get them from TreasuryDirect.

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On October 4th, 2006 tom said:

I’m not so sure that TD’s email notification is 100%. I changed my address recently, and got no email confirmation.

On October 5th, 2006 Tom Adams said:

Hi Tom – was it your email address or your mailing address that you changed?

On October 17th, 2006 tom said:

Sorry for the delay… I changed my home/mailing address.
They need to send an email conformation for ALL transactions. This includes personal info, bank info, and bond purchase/redemption/gift. The email should also be generic and NOT include info like names, account number, bank name/number, money amounts, SSN, etc.

On October 18th, 2006 Tom Adams said:

Tom – thanks for the update.

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