It’s hard to run a railroad
Wednesday, September 20th, 2006
Categorized as: Treasury Direct
On Monday some TreasuryDirect account holders received a legitimate email from TreasuryDirect asking them to “verify and, if necessary, update your contact information (email and postal addresses, and phone numbers).”
Unfortunately, because of an error in the way the software that sends out the email was set up, account holders who received the message also received additional messages. These messages were from others who were on the same list and included out-of-office replies and requests to be removed from the list.
People who received these emails have questioned whether this was some sort of fraudulent attack on their accounts and have asked whether their personal information has been compromised.
Unfortunately, it was just a bug in the way the system was set up. The original email that started it all was legitimate and was designed to increase security.
Fortunately, the bug was discovered and the system sending out the emails stopped, which is why most TreasuryDirect account holders didn’t get these messages.